Support

Do I need an account?

No. Be Timeful works completely without one, and your data stays on your phone. Signing in is only needed for Backup & Sync, a Be Timeful+ feature that moves your history between your own devices. On iPhone you sign in with Apple; on Android, with Google or a code sent to your email address.

Why do the rings count down instead of up?

Because that's the point of the app. A day is a fixed budget, so Be Timeful shows what's left rather than what's gone, because you can still act on the time remaining.

My day doesn't end at midnight. Does that work?

Yes. A day runs from your wake time to your sleep time. If you go to bed after midnight, the small hours still belong to the day that started that morning. Change your usual hours in Settings, or adjust a single day from the Day Schedule card on Home.

How do I move my history to a new phone?

With Be Timeful+, sign in on both phones under Settings → Backup & Sync with the same account: the same Apple Account between iPhones, or the same Google account or email address between Android phones. Your entries, reflections and custom categories will appear on the new phone. Open the app on each phone once to let it sync.

Moving between an iPhone and an Android phone? Email support@betimeful.app first and we will help you bring your history across. Be Timeful+ stays with the store you bought it in, so the new phone needs its own subscription for Backup & Sync.

What does connecting Apple Health or Health Connect do?

Be Timeful reads your sleep and workouts, read-only and on your device, to offer suggestions, like adjusting your wake time on a morning you slept in, or adding a workout you already recorded. It only ever suggests; nothing is saved unless you tap to accept it, and nothing from Health is ever uploaded. You can revoke access in the Health app under Sharing & Apps.

On Android, the same suggestions come from Health Connect, with the same two read-only types, used only on your phone. It needs Android 9 or later, and on Android 9 to 13 the Health Connect app from Google Play. You can revoke access in Health Connect under App permissions.

The widget and the app show slightly different numbers.

On iPhone, widgets are refreshed by iOS on its own schedule rather than continuously, so the widget can trail the app by up to about fifteen minutes before catching up. Opening the app refreshes it. On Android, the home screen widget's countdown ticks every second, while its ring redraws about every fifteen minutes and whenever you open or leave the app.

What is the wind-down countdown?

In the last few hours before your sleep time, Be Timeful can count down what's left of the evening: on iPhone as a Live Activity on your Lock Screen and Dynamic Island, and on Android as an ongoing notification that also shows on your Lock Screen. It starts when you open the app during that window, and clears itself once your day is over. On Android it needs notifications allowed for Be Timeful.

What is Be Timeful+, and how do I cancel?

The daily habit (logging, rings, schedule, reflections) is free forever. Be Timeful+ ($2.99/month, or $19.99/year with 7 days free) unlocks Insights, your full journal history, Apple Health and Health Connect suggestions, widgets and the wind-down countdown, custom categories, and Backup & Sync. It auto-renews until cancelled: on iPhone in Settings → your name → Subscriptions, and on Android in the Google Play Store under Payments & subscriptions. It works in the app from the store where you bought it. If it lapses, nothing you recorded is deleted; everything unlocks again when you resubscribe. Bought it already but it shows locked? Tap Restore Purchases in Settings → Be Timeful+.

How do I delete my account and data?

In the app: Settings → Backup & Sync → Delete Account. If you never signed in, we never had anything to begin with.

• What is deleted: your account (its sign-in identity and email address, plus the name and profile picture link Google shares if you signed in with Google) and every entry, reflection and custom category synced to our servers. This happens immediately and cannot be undone.
• What is kept: our database's automatic backups hold a copy for up to 7 days before it ages out; nothing else is kept on our servers. The entries on your phone stay until you delete the app.
• Your subscription: deleting your account does not cancel Be Timeful+, which Apple or Google manages. Cancel it in your App Store or Google Play subscriptions. Apple and Google keep their own purchase records.
• Can't open the app? Email support@betimeful.app from your account's email address and we will delete it within 30 days.

How do I delete some of my data and keep my account?

Delete it in the app, on iPhone or Android. If you use Backup & Sync, the deletion reaches our servers the next time the app syncs, and your other devices delete their copies too.

• An entry: tap it on Home, then tap Delete Entry.
• A reflection: open it from Home or the Journal, then tap Delete Reflection.
• A custom category: in Settings → Categories, tap the trash icon next to it.
• What is deleted: an entry's activity text, category and times, and a reflection's rating and note, are erased from our servers right away. The rest of the record is removed within 30 days.
• What is kept, and for how long: for up to 30 days, a small marker that tells your other devices to delete their copies. It holds only the record's identifier and dates, the day a reflection was for, and a deleted category's name. Our database's automatic backups hold a copy for up to 7 days after that.
• Can't open the app? Email support@betimeful.app from your account's email address, say what to delete, and we will delete it within 30 days.

Something looks wrong, or I have an idea.

Please tell us at support@betimeful.app. Be Timeful is built by one person, and most of what's in it came from feedback like yours.