Support
Common questions
Do I need an account?
No. Be Timeful works completely without one, and your data stays on your iPhone. Signing in with Apple is only needed for Backup & Sync — a Be Timeful+ feature that moves your history between your own devices.
Why do the rings count down instead of up?
Because that's the point of the app. A day is a fixed budget, so Be Timeful shows what's left rather than what's gone — you can still act on the time remaining.
My day doesn't end at midnight. Does that work?
Yes. A day runs from your wake time to your sleep time. If you go to bed after midnight, the small hours still belong to the day that started that morning. Change your usual hours in Settings, or adjust a single day from the Day Schedule card on Home.
How do I move my history to a new phone?
With Be Timeful+, sign in with Apple on both devices under Settings → Backup & Sync, using the same Apple Account. Your entries, reflections and custom categories will appear on the new device. Open the app on each phone once to let it sync.
What does connecting Apple Health do?
Be Timeful reads your sleep and workouts — read-only, on your device — to offer suggestions, like adjusting your wake time on a morning you slept in, or adding a workout you already recorded. It only ever suggests; nothing is saved unless you tap to accept it, and nothing from Health is ever uploaded. You can revoke access in the Health app under Sharing & Apps.
The Lock Screen widget and the app show slightly different numbers.
Widgets are refreshed by iOS on its own schedule rather than continuously, so the widget can trail the app by up to about fifteen minutes before catching up. Opening the app refreshes it.
What is the wind-down countdown?
In the last few hours before your sleep time, Be Timeful can show a Live Activity on your Lock Screen and Dynamic Island counting down what's left of the evening. It starts when you open the app during that window, and clears itself once your day is over.
What is Be Timeful+, and how do I cancel?
The daily habit — logging, rings, schedule, reflections — is free forever. Be Timeful+ ($2.99/month, or $19.99/year with 7 days free) unlocks Insights, your full journal history, Apple Health suggestions, widgets and the wind-down countdown, custom categories, and Backup & Sync. It auto-renews until cancelled in your App Store account settings — iPhone Settings → your name → Subscriptions. If it lapses, nothing you recorded is deleted; everything unlocks again when you resubscribe. Bought it already but it shows locked? Tap Restore Purchases in Settings → Be Timeful+.
How do I delete my account and data?
In the app: Settings → Delete Account. That permanently removes your account and everything synced to our servers, immediately and irreversibly. Data stored on your iPhone is separate — deleting the app removes it. If you never signed in, we never had anything to begin with.
Something looks wrong, or I have an idea.
Please tell us — support@betimeful.app. Be Timeful is built by one person, and most of what's in it came from feedback like yours.
Requirements
iPhone running iOS 26.2 or later. Apple Health features require Health data on your device; the Lock Screen countdown requires Live Activities to be enabled for Be Timeful in iOS Settings.